Meet The Team
Angela Avila, Chief Operations Officer
With over 16 years of strategic leadership across the retail, hospitality and marketing industries, Angela has left an indelible mark. Angela is passionate about bringing quality people and quality products and services together to achieve amazing results. Angela has a respected track record of building solid relationships and engaging people in a manner that inspires and motivates. Angela is happiest at work when she can problem solve and create with her team and clients, which is exactly why she is so natural in the marketing and sales environment. Her years of experience with operational and financial oversight allows Angela to help optimize processes for maximum effect and efficiency. But it’s not all about the bottom line. Away from the agency hustle, Angela is mom to two boys, two dogs, and two cats (phew!). When the workday winds down, you’ll find Angela and her husband listening to music, cheering on sports teams (Go Vikes), gardening, camping and plotting their next family getaway with their boys.
Shanna Hockert, Creative and Brand Strategy Director
Marketing lover, wife, & mom to 3 kids plus a dog named Puckett (go Twins!). I have 2 decades of marketing experience both agency side and client side, and have proudly served on many community board of directors. I’m an experienced negotiator and communicator, and I’m passionate about storytelling and supporting creative teams. In my free time you’ll find me supporting my kid’s sports and activities or swinging a golf club. Cheers!
Kristi Myhrer, Senior Account Executive
With a strong background in B2B sales and account management, Kristi brings extensive experience from both the building industry and the world of wine & beer. Cultivating lasting relationships with people from all walks of life and supporting their goals and business is her focus. Her years working both as a distributor and for a local manufacturer has given her a unique perspective to relate to and support her clients. In her spare time, she enjoys camping in the Black Hills, traveling, and golfing when she has a weekend off from kids sporting activities.
Cassie Big Crow, Staff Accountant
Cassie is responsible for all accounts receivable and payables for RSA. While juggling various laborer jobs during her education, including landscaping, roofing, and concrete work, she has also held diverse roles in hospitality, finance, and education. Having earned a BS in Business Administration with an emphasis in Accounting, Cassie showcases her resilience and unwavering determination. Originally from the Pine Ridge Reservation, she has called the Rapid City area home since she was 19, demonstrating her commitment to success in both her personal and professional life.
Kandi Cornford, EVENT AND MEDIA MANAGER
Kandi has spent time in both the account services and digital marketing departments at RSA, giving her knowledge and knack for marketing across all platforms. Through her efforts in marketing and working with our fairs and events, her organization, persistence, and willingness to take on any challenge have really shone, causing her to take on the title of Events and Media Manager. Kandi works with many of our events to ensure it all pulls together, from coordinating press releases and event announcements to media promotions, buys, and interviews, she keeps it all on track and moving forward. Additionally, Kandi works with many clients to develop and implement marketing plans that increase sales, build brand identity, advertise new products or services, and build top-of-mind-awareness. With such a wide array of knowledge and a passion for advertising, Kandi is a vital part of the RSA team.
Kendra Bertsch, Marketing Project Manager
Kendra is a creative professional with a passion for design and photography. From a young age, Kendra has been interested in drawing and sketching, and knew since middle school that she wanted a career in the creative industry. Throughout her career, Kendra has worked on various projects, including printed ads, product portfolios, logos, websites, and various other print and online deliverables. She has also managed social media for various employers as well as some event planning. You could say she is a Jack (or Jill) of all things design. Outside of work, Kendra enjoys reading, exercising, sketching, photography, and spending time with her partner, their three fur-babies, and their newest family member, baby Elenore.
Lauren Ebert, Digital Marketing Manager
With more than a decade of digital marketing experience, Lauren is a proven digital leader in the Black Hills area. She has worked to grow brands for large and small businesses in nearly every industry imaginable and is bringing this skill set to the RSA team. She loves building; from building a brand, and developing a strategy to building creative assets. It is this building approach that she takes on with every project, looking at each as a puzzle that is missing a piece and taking that problem of the missing piece and finding the right marketing solution to fill that space. Lauren was born and raised in Rapid City, SD, and is proud to have South Dakota roots. In her free time, she enjoys spending time with her husband, two small children, and extended family & friends. She enjoys cooking, camping, gardening, reading and photography.
Vincent King, Digital Strategist
Vincent joined RSA with his ambitious pursuit of diving into the digital marketing multiverse while absorbing as much knowledge as possible. Hard-working, meticulous, and gritty are terms used to describe Vincent’s work ethic. With his stubborn determination, he graduated Summa Cum Laude at Grand Canyon University while leading the university’s marketing club as a Director of Communications and working a part-time job. Throughout Vincent's college career he acquired a plethora of various experiences and tools as his academic studies spanned across graphic design, art, digital media, journalism, video production, public relations and applied marketing and advertising. With his widened scope of knowledge, Vincent is able to approach any issue not only with analytical logic but also with open-minded creativity. He has utilized many approaches while helping his clients in increasing engagement, fostering brand identity, promoting brand recognition, and more. When not in the office, Vincent enjoys playing sports with his family and friends, photography and video editing, and destroying anyone who dares challenge him in MarioKart.
Web Development
Andrew Jensen, Web Developer and Programmer
Drew is responsible for maintaining onsite and offsite servers, workstations and networks; among other duties that include programming desktop, mobile and web applications, developing websites and customer support. Drew has over twenty years of advertising, marketing and graphic design experience that started in newspaper journalism and has advanced into the fast-paced world of computer networking. If you have a vision for your website, Drew can make it happen. His vast knowledge of programming and computer technology has been an instrumental asset to the web development team at RSA. Drew played a large role in developing RSA’s customized, proprietary content management system PageFramer. His brother Tony Dodd was his mentor.
Hannah Loosli, Web Developer and cOPY Editor
Hannah joined RSA as a web developer. Her lifelong passion for technology began when she witnessed her father establish one of the first connected networks in their small Alaskan town, to allow her siblings to play video games together. Despite being only five years old at the time, Hannah immersed herself in games like SimCity 2000 and RollerCoaster Tycoon, sparking her fascination with the unique languages and mechanics of each one. Her pursuit of understanding languages led her to study Business Administration in South Korea at Kyung Hee University, to refine her Korean speaking skills and better her understanding of organizational dynamics. With a deepening interest and passion in programming languages, she aspires to learn how to create applications and websites that transcend the boundaries of language and foster interaction with users on a deeper level. Beyond her professional pursuits, Hannah finds happiness in embracing her role as "cat momager" to her beloved feline companions.
Justin Mather, Senior Graphic designer
Every magazine ad, menu, logo, billboard or vehicle wrap designed at RSA is the responsibility of the art department, overseen by Justin. He’s spent over twenty years developing award-winning, effective advertising designs alongside Robert Sharp. In that time, the goal has never changed…ALWAYS EXCEED EXPECTATIONS. Justin works with a large and diverse client base and learns the ins and outs of your business in order to produce designs that are not only stunning, but tell your unique story. From concept to completion, Justin is with you every step of the way. Whether you have an idea that needs brought to life, or have no clue what you’re looking for, he’ll get it done. Justin graduated from South Dakota State University with a Bachelor’s of Science in Advertising. His work ethic and long hours in a computer lab at school transitioned nicely to an agency environment.
Reba Sabo, Graphic Designer
Reba joined the RSA team to fulfill her passion of creating award-winning, result-driven graphic design, and pours her positive attitude and eye for design into every project she does. “No” is not a word in Reba’s vocabulary and she is always willing to try new things to go above-and-beyond for our clients. Her calm demeanor and eye for design allows her to create stunning imagery on time. She routinely has clients calling her with last minute marketing materials and she never fails to get them done at the drop of a hat. Her design experience is a range of calculated visuals from logo creation to billboard design, and so much more! Reba obtained her Bachelor's of Science in Graphic Design from Full Sail University. During that time she gained extensive working knowledge of design programs that enable her to deliver outstanding creative to clients and their audiences.
Last But Not Least...
Liko, Director of Pawsitivity / Office Security
While Liko may be new to the world of marketing (and life in general), his upbeat demeanor and fervor to participate in any project our team takes on ensures marketing success through and through. Always ready to greet our clients and visitors at the door, Liko is certain to make a pawsitive impression of the spirit and morale of RSA. Bringing many strengths to his pawsition at RSA (other than sleeping on the job), Liko uses his cuteness in a way that nobody else can to capture, convince, and convert new clients.
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